Refund Policy

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all paid subscription plans. If you're not satisfied with CreateInvoiceFree for any reason, you can request a full refund within 14 days of your initial purchase.

Note: The free plan does not require a refund as there is no charge.

How to Request a Refund

1. Email us at support@createinvoicefree.com with the subject "Refund Request"
2. Include your account email and the transaction/order ID
3. Briefly explain why you'd like a refund (optional but helpful)
4. We'll review your request and respond within 2-3 business days

Processing Timeline

• Request Review: 2-3 business days
• Refund Processing: 5-10 business days after approval
• Bank Processing: 1-2 weeks depending on your bank

The refund will be credited to your original payment method (credit card, debit card, or net banking account).

What Happens After a Refund

• Your subscription is immediately canceled
• Access to premium features is terminated
• Your account will revert to the free plan
• All your invoice data remains accessible on the free plan (limited to 1 business profile)
• Customer support access is terminated

Exceptions & Limitations

We may decline refund requests in the following cases:

• Request made after 14 days of purchase
• Multiple refund requests on the same account (pattern of abuse)
• Fraudulent payment or unauthorized use
• Use of the account in violation of our Terms of Service
• Request associated with suspicious activity

For legitimate issues with the service, we're happy to help with troubleshooting or plan adjustments before considering a refund.